Kusumajaya had firsthand experience of this when one of the company’s plants suffered a
two-hour outage. Back then, the company relied on manual daily backups, so restoring data
was a slow, complicated process.
As such, Astra Daihatsu Motor wanted to improve its ability to recover quickly from outages
and prevent escalating costs. “An outage would not just impact our revenue, but also
cause a delay in scheduled deliveries to customers, and we would need to pay staff overtime
to get production back on schedule,” Kusumajaya says.
Eliminating downtime and improving customer satisfaction
Astra Daihatsu Motor’s complex IT environment includes 140 applications, a variety of
databases, and 12 terabytes of data, which is forecast to grow by between 5-10% every year.
By using Commvault Complete™️ Backup & Recovery, the manufacturer is now confident
that the business-critical production systems are automatically backed up without any
downtime. Importantly, the IT team only use one console to monitor backups across five
manufacturing plants, making it faster to recover data if the company suffers another
“Rather than spending hours every day on manual backups, we now have time to focus on
productive tasks. It’s transformed our IT culture,” Kusumajaya says. “We
also minimized the delay for customer deliveries, which is critical to ensure customer
The Commvault solution, which is integrated with an HPE tape library and Fujifilm tape
storage system, also enables Astra Daihatsu Motor to reduce the recovery time by 80% –
from more than eight hours to just two hours – which has resulted in a 95% shorter