TiVo was largely dependent on tape-based backups to protect its systems, which are housed in
multiple data centers around the world. This made retrieving data time-consuming and
unreliable. “We were using legacy backup solutions that offered restricted recovery
and deduplication options,” adds Hubbard.
With Commvault, TiVo has been able to overcome these challenges by modernizing its data
management capabilities. “Life before Commvault was a minefield – you never knew
when you might come across a major issue,” says Hubbard.
TiVo selected Commvault after completing a number of workshops and assessments with partner
Eagle. “Eagle conducted an in-depth discovery exercise to help determine the licenses
and hardware configurations we needed,” explains Hubbard.
With assistance from Commvault and Eagle, TiVo achieved its phase one goals two months early.
“Commvault and Eagle were collaborative and flexible,” says Hubbard. “A
year on from deployment, Eagle still provides level one support, which combined with the
Commvault solution gives great peace of mind and cost savings.”
Deliver a better user experience with greater availability
The Commvault solution protects 1.5 petabytes of critical business data spread across
Microsoft Windows and SQL, Oracle and SAP systems. Its deduplication capabilities have
reduced the volume of backups by 28 percent data restore times have increased by 60 percent
during in-house tests.
The storage efficiency and performance of Commvault means that TiVo can protect 30 percent
more data than initially expected and meet its Sarbanes-Oxley obligations for data
protection. With a single solution, TiVo has greater visibility across its environment,
which means it can identify and recover from issues faster. The company has also been able
to increase efficiency by providing internal stakeholders with self-service capabilities so
they can manage their own restores.
More reliable and rapid data recovery ensures TiVo can safeguard innovation and customer
services in the event of an IT incident, as Hubbard confirms: “Data protection is no
longer a minefield. With Commvault, we’ve improved business continuity and service
levels so we can focus on innovating and meeting our customers’ needs.”
TiVo in numbers
- 1,700 employees
- 10 locations
The backup environment
Key assets protected
- Microsoft Windows and SQL